Frequently Asked Questions

We've complied the following questions and answers to help you better understand Apinizer's pricing structure:

What does the term "vCPU" mean in licensing packages, and how is it used?

The term "vCPU" stands for virtual Central Processing Unit and refers to a share of the physical CPU allocated to virtualized environments, such as containers or virtual machines. In Apinizer’s licensing packages, vCPU is used to determine the compute power available for processing API requests. The more vCPUs allocated to your package, the greater the capacity to handle high traffic and complex API workloads, ensuring better performance and scalability.

Why are all features included in every licensing package, with only performance limitations?

 Apinizer includes all features across its licensing packages to ensure that users, regardless of their plan, have access to the full range of tools and capabilities needed to manage APIs effectively. This approach provides flexibility and eliminates the need to upgrade plans just to unlock essential features. Instead, the difference between packages lies in performance limits, such as the number of API calls, traffic capacity, or vCPU allocation. This model allows organizations of all sizes to scale their usage based on performance needs without sacrificing functionality.

Which modules are included in the pricing?

All modules are included in the pricing packages, except for the API Portal. This means you get full access to the core features such as API Gateway, Security, Traffic Management, Monitoring, and Analytics, with the API Portal being available as an additional option.

What does your free plan include?

Apinizer’s free plan is designed to help you explore the platform with almost all features available, albeit with limited usage. It provides a great opportunity to familiarize yourself with Apinizer’s API management capabilities before upgrading.

What is environment, and why does it vary in plans?

An environment in Apinizer represents a managed and separate kubernetes namespace where you can segment and manage your APIs, such as development, testing, and production. The number of environments varies by plan, as higher-tier plans offer more environments to support complex workflows and greater isolation between stages.

What kind of support do you offer for paid plans?

Paid plans offer priority access to 24/7 support, expert consultancy, and dedicated troubleshooting assistance. This ensures that your API management is fully supported at all times.

How long are subscription terms?

Subscription terms are typically monthly or yearly, depending on the plan you choose. You can select the term that best fits your business needs.

What payment options are available?

Currently, Apinizer only supports bank transfer as the payment method. For more details or assistance with payment, you can contact our support team.

Is monthly payment the only option?

No, Apinizer also offers annual payment options, which often come with a discount compared to monthly subscriptions.